In today’s digital age, where consumers are bombarded with messages and have short attention spans,brands face the challenge of standing out.
This paper proposes a paradigm shift for brands: viewing every interaction as a potential media opportunity. Drawing from case studies like Nike, Stella Artois and
Glassdoor, it illustrates how brands can leverage routine interactions with their target audiences to craft compelling narratives, adapting to evolving consumer expectations.
This paper suggests a practical model
for identifying and maximising these media touchpoints, emphasising the importance of storytelling and authenticity. As technologies like artificial intelligence (AI) continue to evolve, the role of branding and marketing is poised for transformation, with new possibilities emerging to engage audiences in innovative ways.
Download the full article published on 1 December in the Journal of Brand Strategy
